We have an excellent opportunity for someone for someone looking for a career within the IT industry. Working as part of a team you will join a fast growing busy IT company that provide technical support services to SMEs throughout the UK on I.T and telecoms products and services. In this role you will respond to phone calls and tickets covering the installations and maintenance of the companies growing client base. These solutions include but not limited to Windows Server platforms, Microsoft Exchange, Microsoft Cloud Solutions, VMWare, routing, networking and desktop support. This requirement includes a polite telephone manner, high attention to detail, good organisation and ability to work as part of a team.
YOUR RESPONSIBILITES AS A 1ST LINE SUPPORT ANALYST WILL REQUIRE KNOWLEDGE AND SKILLS IN ALL OF THE FOLLOWING AREAS:
•Friendly and responsive telephone manner
•Excellent attention to detail
•Ability to solve problems under pressure, prioritising effectively
•Excellent time keeping
•Good first time fix rate
•Technologies you will gain experience of at support level in this role:
•Microsoft operating systems (desktop and server)
•Microsoft SQL Server
•Anti Virus platforms such as Trend Micro
•Backup solutions (Windows Backup, Veeam, Acronis)
•Office 365 setup, management
•General networking and routing
•General desktop applications
This is a great opportunity for someone looking to gain entry in the I.T and telecoms industry.
WHAT TO EXPECT:
•You will be based at our office in Woodingdean Business Park, Brighton.
•We operate a flexi working scheme, start time can be changed daily and be between 7:30am and 9:00am, with an option of 30 minutes or hour lunch, completing 7.5 working hours in a day
•A great friendly team, with regular company outings and events
•An excellent telephone manner is essential and although you will not be customer facing you must be smart and presentable
•The successful applicant will be someone who has a keen IT interest, looking to gain entry into the IT field.
•Training will be provided; however in order to be successful in this role, self-learning is essential.
HOW TO APPLY:
To be considered for this job vacancy, please submit your CV and we will review your details using the “Apply Now” button below.
1st Line Helpdesk Network Support Analyst required for a friendly IT Company based in Brighton, East Sussex. Salary: Dependant on Experience
The company has an excellent opportunity for someone with previous help desk experience and is eager to further develop their career within the IT industry.
Network Engineer with 2+ years experience in a similar role within an MSP of IT networking, VMware, Active Directory, Group Policy, Firewalls, Disaster Recovery, Windows Servers.
An excellent opportunity for a Network Engineer looking to develop their career, in this role you will work as part of an IT Network team providing onsite support as well as office based projects.
We are looking for an enthusiastic and experienced sales person to help drive sales from new customers with great rewards.
Exciting technical sales opportunity with genuine progression opportunities. Office/Field based sales position with a successful, versatile and forward thinking IT/Telecoms company.